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In her upcoming St-W Lab talk, Understanding the Connected Customer, Rachel Arthur will assess the balance between privacy and personalisation in retail.
Madrid – Roca turned its showrooms into Galleries; now it's turning its Galleries into an online platform that helps design professionals face the challenges of the future.
New York City – Made from 100 per cent recycled and eco-friendly materials, Kamarq’s subscription-based furniture redefines the sector’s purchasing options.
Montreal – Ssense’s flagship store, designed by David Chipperfield, applies over a decade’s worth of lessons learned both online and off.
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